Mission
Business
"Ours is a family-owned group of companies specialising in the manufacture and sale of potato-based products for human consumption.
Our current range includes a wide selection of pre-fried frozen and chilled French fries, a broad range of frozen and chilled specialities and a dehydrated product (potato flakes)."
Objectives
We aim to:
- Be among Europe's five largest potato-processing companies; Be among the world's top 10 in the sector;
- Continue to increase our production and sales volumes over the coming years by an annual average of 10%, developing our market share in countries where we already operate and launching our products in new geographical segments and markets on all continents;
- Generate enough profits to finance our growth;
- Optimise our employees' work satisfaction by offering them:
- Safe and pleasant working conditions;
- The opportunity to develop their skills;
- Attractive remuneration; - Develop a lasting partnership withour customers and suppliers based on a WIN-WIN philosophy;
- Promote awareness of the LUTOSA brand by increased advertising;
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Strengthen our competitive position based on:
- The skills, experience and commitment of our employees;
- A better quality/price ratio (products and services);
- The consistently superior quality of our products;
- Our innovative capability;
- Our flexibility;
- Promoting the sale of exclusive and value-added products;
- Operating in market niches;
- Continually adapting our production facilities to remain at the cutting edge of progress;
- The use of management tools such as ISO-9001, HACCP, Applied Quality (a form of TQM) and "Topomanagement";

Culture and Values
Our values are set out in a charter including
the following 10 commitments:
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Compliance with ethical rules and codes of practice
We comply with all relevant legislation, decrees and regulations. We honour our commitments and believe in integrity, equity, objectivity and fairness. -
Sustainable development
We pay close attention to food security, environmental protection, rational use of water and energy, reducing emissions to the atmosphere, reducing waste and selective waste collection, as well as recycling our by-products. -
Quality
Constantly improving the quality of our products and services is one of the keystones of our corporate management policy. Moreover, quality has a charter of its own helping our employees to carry out their duties. -
The spirit of initiative and innovation
We encourage all initiatives designed to improve safety, our working methods and the operation of our production facilities. Furthermore, in a competitive environment, we feel that the creation of new products is the best way to make our company stand out. -
Team spirit
We are convinced that teamwork enhances performance and job satisfaction through sharing know-how and skills with work colleagues. -
Mutual trust and respect
Respect is an essential value for us. -
Professionalism
We place high value on striving for excellence, rigorous compliance with health and safety rules, assiduousness and a concern for economy. -
Commitment
Success means that everyone must be fully committed to what they do. -
Modesty and welcome
Our company advocates modesty and a warm welcome. -
Open-mindedness and tolerance
Our company seeks to be open to everyone, with no discrimination whatsoever. Moreover, no penalties are applied if a mistake is made in good faith and following the elementary rules of safety and caution.
