Visiting our company

Lutosa offers the opportunity to find out about its activities during a visit to its production site at Leuze-en-Hainaut, in Belgium, with booking in advance using the registration form below.

Target audience

This highly informative visit is aimed at school children from upper secondary level (4th year) upwards, supervised by their teachers, who will have prepared the visit in advance.

In this regard, you will find it very useful to look closely at our web site.

About the programme

The full visit lasts an average of 3 hours. It starts with a look at a potato storage silo, followed by a detailed presentation of the Lutosa group and an educational video illustrating the manufacturing process. You will then visit one of our facilities manufacturing and packaging frozen French fries.


Lutosa factory (Leuze)

The facility in question is one of the most modern and efficient of its type in the world, meeting the highest hygiene standards and featuring an extremely high level of automation.

The circuit involves a walk of around 1 km, part of it in the open air, with several sets of stairs.

For convenience and health and safety reasons, we recommend that you wear flat, closed-toe, non-slip shoes, as well as appropriate clothing. At the end, there will be a tasting of Belgian fries.

Availability

Visits to our facilities take place from Monday to Friday between 8 a.m. and 6 p.m. and are conducted in French or Dutch by a guide specially trained to host school groups.

Special visits with a product tasting session led by our R&D Manager are also arranged for all hotel schools (final year students). For organisational reasons, these are only available on Tuesday, Wednesday and Thursday afternoon.

Please also note that visits are suspended between 15 June and 15 October (annual holidays followed by the potato harvest and storage period), as well as on public holidays and during the Christmas and New Year holidays.

Terms of participation

The visit is free of charge.

We accept groups with a minimum of 10 and a maximum of 30 people (including escorts).
If your group is bigger than this, we suggest that you split it and alternate with visits to other companies or museums in the area. Here are some of our suggestions:

Health and safety instructions

During the visit, visitors must comply strictly with following rules:

  • Put on the protective apron supplied; no clothing should be worn above this
  • Put on the cap supplied; long hair should be kept carefully inside this 
  • Remove watch and visible jewellery (ear-rings, piercings, bracelets), which can be left in a locked area. Wedding rings are permitted.
  • Keep your distance from the production lines and do not handle product
  • Do not sneeze near food
  • Do not eat nor chew gum
  • For security reasons, access to some raised machinery is not possible
  • Don't take pictures and don't film inside the factory
  • Please keep close to the Lutosa guide during the visit and follow instructions
  • Smoking is totally forbidden on our premises, both inside and outside the buildings.

We reserve the right to refuse a request for a visit if we feel there is a risk of a breach of company rules. Likewise, anyone who fails to comply with instructions during a visit will be refused access to the buildings.

One week before your visit, please send us a list giving the names of visitors, either by e-mail to reception@lutosa.com or by fax to + 32 69 66 82 00. An identity document must be produced to gain access to the site. Anyone who has not registered in advance will be refused entry.

If you require any additional information, you can contact Mrs Frédérique Fourez directly on
+32 69 68 82 50 or by e-mail: reception@lutosa.com.

Please accept our thanks for your interest in our company and we wish you an excellent visit to Lutosa: Potatoes chosen with vision, prepared with pride!

 

REGISTRATION FORM

Only applications made using the registration form can be accepted.

Proceed to the registration form

 
 

creation: H.O.net